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Returns & Cancellation Information

Partcodex is an informational website where visitors can view dashcam products, review stated product characteristics and submit an enquiry to request further information from a seller. No purchase is completed and no payment is taken directly through this website.

No Order Is Created by Submitting a Form

Submitting an enquiry through Partcodex does not place an order, reserve a product, complete a purchase or create a payment obligation. Because no payment is taken on this website, there is no website payment to refund or online order to cancel through Partcodex.

Product Enquiries

If you are interested in a dashcam displayed on this website, you may submit your name and contact details through the enquiry form or contact us using the details provided on the site. This allows a seller or customer support representative to contact you with further information about the relevant product.

Sending an enquiry does not require you to proceed with a purchase. If you no longer wish to be contacted regarding an enquiry, you may contact us and ask that your request is closed, subject to any applicable data retention obligations described in our Privacy Policy.

Cancellation of an Enquiry

As an enquiry is not an order or sales contract, it does not need to be cancelled in the same way as a paid purchase. If you have submitted a form but no longer wish to discuss a product, please email [email protected] and state that you would like your enquiry to be closed.

Where possible, please include the same name, email address or telephone number used when submitting the enquiry so that your request can be identified correctly.

If You Later Purchase a Product

If, after making an enquiry, you separately agree to buy a product from a seller, that purchase will be governed by the terms provided or confirmed by the seller involved in the transaction. Before making any payment, you should review the seller’s identity, product information, final price, delivery arrangements, payment terms and applicable returns or cancellation procedure.

Partcodex does not take payment through this website and does not process refunds for purchases arranged separately with a seller. Any request to cancel a completed purchase, return goods or obtain a refund must be directed to the seller from whom the product was purchased, using the instructions provided as part of that transaction.

Consumer Rights for Subsequent Purchases

Where a customer later enters into an eligible distance sales contract with a seller, applicable UK consumer rights may include cancellation and return rights for goods purchased at a distance, subject to the relevant legal conditions and exceptions.

These rights relate to the purchase contract with the relevant seller. Nothing on this website is intended to exclude or restrict any statutory rights that may apply if a customer subsequently purchases a product.

Faulty, Damaged or Incorrect Goods

Partcodex does not dispatch products or accept payment directly through this website. If you later purchase a dashcam from a seller and receive goods that are faulty, damaged, incorrect or not as described, you should contact that seller promptly using the contact or returns instructions supplied with your purchase.

The seller responsible for the transaction should explain the relevant procedure for reporting the issue, returning the goods where required, and requesting any applicable repair, replacement or refund.

Do Not Send Products Without Instructions

Please do not send any product to an address shown on this website unless you have first received appropriate return instructions from the seller responsible for your purchase. Sending goods without confirmed instructions may delay the handling of your request.

Personal Data and Enquiry Closure

If you request the closure of a product enquiry, any personal information submitted through the website will be handled in accordance with our Privacy Policy and applicable UK data protection requirements.

Contact Us

For questions about an enquiry submitted through this website, please email [email protected] or use our Contact Us page.

If your question concerns a purchase that was completed separately with a seller, please also provide any relevant seller correspondence, order confirmation or transaction details available to you.