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This Privacy Policy explains how personal information is collected and used when you visit the Partcodex website or submit an enquiry about a dashcam product. This website is intended to provide product information and enable visitors to request further contact. No online purchase or payment is completed through this website.
No Payment Information Is Collected Through This Website
Partcodex does not operate an online checkout and does not request or process payment card numbers, online banking passwords, security codes or payment authentication details through its enquiry forms. Please do not submit payment information in any message field.
1. Who We Are
For personal information collected through this website, the data controller is:
Dashcams Limited trading as Partcodex
Registered in England and Wales
Company Registration Number: 11300530
Registered Office: 50-54 Oswald Road, Scunthorpe, North Lincolnshire,
England, DN15 7PQ
Email: [email protected]
2. Scope of This Policy
This policy applies to personal information collected when you:
- visit or browse this website;
- submit a product enquiry or customer support message through a website form;
- contact us by email or telephone;
- manage your cookie or tracking preferences, where applicable.
This policy does not govern a separate purchase that you may later agree directly with a seller following an enquiry. Any seller involved in a separate transaction should provide relevant information about its own handling of personal data where required.
3. Personal Information We Collect
Depending on how you use the website, we may collect the following information:
Information submitted through an enquiry form
- your name;
- your email address;
- your telephone number, where you choose to provide it;
- the contents of your message or product enquiry;
- the date and time of your submission.
Information collected when you contact us directly
- your contact details;
- the content of your correspondence;
- any information you voluntarily provide in connection with your enquiry.
Website usage and technical information
Where applicable, our website systems or approved service providers may process limited technical information such as IP address, browser type, device information, visited pages, referral information, cookie preferences and interaction data. Non-essential analytics or advertising technologies are used only in accordance with the cookie choices available on the website.
4. Information We Do Not Request Through the Website
Because Partcodex does not complete purchases or accept payment on this website, our general enquiry forms are not intended to collect:
- credit or debit card numbers;
- bank account passwords or online banking credentials;
- card security codes or payment authentication information;
- payment transaction details;
- delivery details for completing an online website order.
Please do not include any payment or banking information in a free-text message submitted through this website.
5. How We Use Personal Information and Our Lawful Basis
| Purpose | Information Used | Lawful Basis |
|---|---|---|
| Receiving and responding to product enquiries | Name, contact details and message content | Legitimate interests in responding to requested enquiries and providing information requested by visitors |
| Responding to customer support or website-related messages | Contact details and correspondence | Legitimate interests in managing communications and resolving concerns |
| Operating, maintaining and protecting the website | Technical information, security logs and submission data where necessary | Legitimate interests in website administration, security and preventing misuse |
| Managing privacy requests or legal enquiries | Identity, correspondence and request records | Compliance with legal obligations and legitimate interests in keeping records |
| Analytics or advertising measurement, where enabled | Cookie identifiers, device or interaction information | Consent or cookie preferences, where required for the relevant technology |
6. Enquiries and Communication With a Seller
When you submit a product enquiry through this website, we use the information you provide to review your request and arrange an appropriate response concerning the product in which you have expressed an interest.
Submitting an enquiry does not place an order, reserve a product, complete a purchase or create any obligation to pay. If you later decide to proceed with a purchase, the seller responsible for that transaction should provide or confirm the applicable product, price, payment, delivery and privacy information before payment is requested.
7. Who We May Share Personal Information With
We may share personal information only where reasonably necessary for the purposes described in this policy, including with:
- service providers supporting website hosting, form delivery, email handling, technical administration or website security;
- analytics or advertising measurement providers, where the relevant technology is enabled in accordance with your cookie choices;
- professional advisers, regulators, courts, public authorities or law enforcement bodies where disclosure is required or permitted by law;
- a relevant seller or customer support provider where this has been properly disclosed and is necessary to respond to your product enquiry.
Where your enquiry is to be transferred to a separately operated seller, the identity of that recipient should be stated at or before the point where you submit your details.
8. Cookies, Analytics and Advertising Technologies
This website may use cookies or similar technologies to remember preferences, support essential site operation and, where enabled, measure visits or advertising performance. You can find further information in our Cookie Policy.
Non-essential analytics or advertising measurement technologies should only be activated in accordance with the cookie preference choices made available on the site.
| Service, if enabled | Purpose | Activation |
|---|---|---|
| Google Analytics 4 | Website audience and interaction measurement | Subject to applicable cookie preferences |
| Taboola Pixel | Advertising conversion and campaign measurement | Subject to applicable cookie preferences |
| MediaGo advertising measurement tag | Advertising conversion and campaign measurement | Subject to applicable cookie preferences |
9. International Transfers
Some technology, analytics or advertising service providers may process information outside the United Kingdom. Where personal information is transferred internationally, we take steps intended to ensure that the transfer is made using an applicable legal mechanism or safeguard required under UK data protection law.
The specific providers actually used on the website and further information about relevant technologies should be identified in our Cookie Policy where applicable.
10. How Long We Keep Personal Information
| Type of Information | Typical Retention Period |
|---|---|
| Product enquiries and related correspondence | Up to 12 months after the enquiry is closed, unless longer retention is necessary for an ongoing issue or legal requirement |
| Privacy rights requests and complaint correspondence | As reasonably necessary to demonstrate appropriate handling of the request and comply with legal obligations |
| Cookie preference records | For the period necessary to remember and demonstrate your preference choices |
| Analytics or advertising measurement data | According to the retention settings of the relevant service, where enabled and disclosed in the Cookie Policy |
11. Your Data Protection Rights
Subject to applicable legal conditions and exemptions, you may have the right to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of your personal information in certain circumstances;
- request restriction of processing in certain circumstances;
- object to processing based on legitimate interests;
- withdraw consent where processing is based on consent;
- request data portability where applicable;
- make a complaint to the Information Commissioner’s Office.
To exercise your rights, please contact us at [email protected]. We may need to request information reasonably necessary to verify your identity before acting on a request.
12. Complaints to the ICO
If you are dissatisfied with how we handle your personal information, please contact us first so that we can review your concern. You also have the right to make a complaint to the UK data protection regulator:
Information Commissioner’s Office
Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website:
ico.org.uk
13. Data Protection Fee and ICO Register
Where Dashcams Limited is required to pay a data protection fee or appear on the ICO register in connection with its processing activities, the company is responsible for assessing and meeting that obligation in accordance with applicable requirements.
We do not state an ICO registration number on this page unless a valid registration can be confirmed.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to the website, our enquiry process, the technologies we use or applicable legal requirements. The date shown at the top of this page identifies the latest published version.
15. Contact Us About Privacy
Questions about this policy or requests relating to your personal information should be sent to:
Dashcams Limited trading as Partcodex
50-54 Oswald Road, Scunthorpe, North Lincolnshire, England, DN15 7PQ
Email: [email protected]